When you start from that premise, the entire selection process looks different. Technology is the enabler, not the objective.
Before we talk about any software, we answer one question: What does this company need to look like in 12–24 months, and what’s preventing you from getting there?
Using proven behavioral economics frameworks, we help your team articulate not just what they want to gain, but what they’re losing every day they stay on their current path. The pain of a loss is twice as powerful as the pleasure of an equivalent gain—and we use that principle to build business cases that write themselves.
Business Outcomes Charter with 2–3 measurable outcomes, current-state KPIs, target-state KPIs, and required organizational changes.
Instead of a 40-page RFP full of yes/no questions, we share your Outcomes Charter with each vendor and ask: How would you help this company achieve these outcomes?
This reveals which vendors are genuinely invested in your success and which are running their standard playbook. The vendors who challenge your assumptions and propose ideas you hadn’t considered are the ones who will be the best partners.
Vendor Engagement Briefs inviting solution proposals rather than feature-list responses.
No scripted demos. We design evaluation sessions built from your actual business challenges. If your outcome is improving quoting throughput, the vendor walks through a real RFQ from your customers end to end.
Your team evaluates vendors on whether they felt confident this partner could help them get where they need to go—not on whether they checked a box.
Customized evaluation scenarios tied to each outcome with a structured evaluation framework.
Pricing comes after the vendor has meaningful exposure to your business. Their proposal reflects reality, not guesswork. We ensure the implementation SOW reads: “Improve on-time delivery from 68% to 92%”—not “Configure APS module.”
Outcomes-based implementation roadmap and SOW framework with accountability for both vendor and client.